What’s the first thing you do when you get into the office?
I always start my day with a coffee, a quick chat with the team and a review of the news. I have six websites I always read before I start work: the FT, Insurance Day, Bloomberg, the Lawyer, Legal Week and LinkedIn. I also receive legal updates from Lexology that I check each morning. This keeps me up-to-date with current affairs and enables me to spot trends for clients.
I spend some time looking at the key financial information for my practice, i.e. WIP, capacity levels in the team, bills that need to be chased and bills that need to be raised. Once I have done these things, I am ready to crack on with the day’s work.
How do you handle and organise/prioritise your workload?
I manage my diary very carefully and build in time slots for preparing for meetings or working on a particular matter. Without doing this, it would be easy to bounce from meeting to meeting without being fully prepared.
I will identify any urgent client matters that need to be dealt with that day and prioritise them first thing in the morning. Here at RPC, providing excellent client service is our top priority, so it is crucial for us to ensure our client’s urgent demands are met as quickly as possible. I will then manage my time around the specific requirements of my cases and a variety of non- chargeable activities.
What sort of daily responsibilities does a partner have in insurance law? How does it differ from an associate role?
The biggest difference is that I am constantly making decisions. A typical morning might involve making a recommendation on a course of action to one or more clients; deciding whether to agree a client’s secondment request; and deciding whether to promote an associate. Another day might involve engaging in a settlement negotiation on behalf of a client; interviewing a potential new recruit; and working on a pitch to a new client. I find this aspect of being a partner both exciting and challenging.
Being an insurance partner also requires a significant amount of business development activity. This ranges from client/market presentations; producing articles/blogs; assisting clients with new product development; and, most importantly, socialising and getting to know my clients and understanding their challenges. The London Insurance Market is probably the most sociable sector to work in and personal relationships are still absolutely critical to the way business gets done, including in the resolution of disputes. Maintaining a network of relationships can be time-consuming, but it is crucial to being a successful insurance partner.
Can you give us an idea of the sort of projects you manage from day to day? Which aspect of insurance law is dealt with most frequently?
I advise London market non-marine insurers/reinsurers on complex and high-value coverage disputes, in particular involving professional indemnity, directors’ & officers’ liability, warranty & indemnity, and crime insurance.
I also defend claims against financial professionals, including directors, insurance brokers, financial advisers, trustees, tax advisers, wealth managers and investment/asset/fund managers. As a firm, we advise insurers/reinsurers in various classes of commercial insurance/ reinsurance, including: international property, energy, marine, cyber, financial institutions, professional indemnity, warranty & indemnity, crime / fidelity, political risks and trade credit, kidnap & ransom, general liability, product liability, product recall, war and terrorism, construction, accident & health and contingency.